![]() Is hiring more about experience or culture fit for Montage? True luxury is a high level of service that exceeds guest expectations it’s about attentiveness and attention to detail but ultimately it’s about creating an environment where guests are made to feel extraordinarily special. Things like craftsmanship are exceptionally important. Authenticity means being true to the local culture and environment, so integrating elements of local character into the hotel is key for creating a unique experience. There is a level of authenticity that permeates true luxury. Is true luxury today more about that customized guest experience? Our collection of properties also offers a residential component, which allows homeowners to embrace the Montage lifestyle with exclusive residential concierge services and access to all hotel or resort services and amenities. Each Montage property also features a selection of innovative culinary dining venues, along with cutting-edge wellness offerings through our award-winning Spa Montage. From striking architectural details to carefully selected residential-style decor and locally curated art collections, each property’s unique design gracefully reflects the heritage of its destination. What transfers beautifully from hotel to hotel is the style of service – the graciousness, the approach to how we interact, and the training and learning we invest in our team, so that everyone is able to deliver that signature service to our guests. The architecture and design of Montage properties are highly customized to the locale, paying homage to the local community. Is there a certain consistency in the feel of a Montage? We are particularly sensitive when developing new properties and look to grow in locations and destinations that our customer is truly looking for. We are only focusing on markets that can support rates that are commensurate with the service levels we offer. This concept has" resonated with both the new and older generations of luxury travelers, resulting in a loyal following of affluent consumers.Ĭould that attention to detail limit how large you can grow?īy definition, ultra-luxury is limited in how large it can grow. We do this by offering accommodations that exude comfortable elegance and a unique sense of place, while maintaining incredible attention to detail, craftsmanship, and quality. The vision for the brand has always been to create an artistic collection of distinctive luxury hotels, resorts, and residences in stunning settings that offer an elevated guest experience. In 2002, when I started Montage Hotels & Resorts, it was built around the premise that traditional or old-world luxury was too pretentious and scripted, and that the next generation of luxury travelers was looking for a more gracious, humble approach. Since starting Montage in 2002, has the ride been what you expected? In addition, the company also operates some of the country’s premiere golf courses, including Spanish Peaks Mountain Club in Big Sky, Montana, and The May River Golf Club in Bluffton, South Carolina. Pendry Hotels will bring together the best in vibrant design and anticipatory service. In 2014, the company launched Pendry Hotels, a collection of new luxury hotels in taste-making destinations. ![]() The portfolio of hotels, resorts, and residences includes Montage Laguna Beach, Montage Beverly Hills, Montage Deer Valley, Montage Kapalua Bay, Montage Palmetto Bluff, and, opening in 2018, Montage Los Cabos. The company encompasses an artistic collection of distinctive hotels, resorts, and residences in stunning settings that offer comfortable elegance, a unique sense of place and spirit, impeccable hospitality, and memorable culinary, spa, and lifestyle experiences. ![]() Montage Hotels & Resorts ( ) is a hotel and resort management company designed to serve the luxury traveler and homeowner. Fuerstman graduated with a Bachelor of Arts degree from Gettysburg College. He began his distinguished career with Marriott International. Previously, he served as President and Managing Director of The Phoenician. Prior to launching Montage Hotels & Resorts, Fuerstman was the opening Vice President of Hotel Operations at Bellagio in Las Vegas. Fuerstman is Founder and Chief Executive Officer of Montage Hotels & Resorts.
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